Estrategias de gestión directiva para el mejoramiento del clima organizacional en una institución educativa particular de Cuenca-Ecuador

Daniela Alexandra Duchi Gutama; Luis Leonardo Zambrano-Vacacela

doi:10.56200/mentor.v5i4.13208

Authors

Daniela Alexandra Duchi Gutama Universidad Nacional de Educación. Cuenca-Ecuador https://orcid.org/0009-0006-2466-9608
Luis Leonardo Zambrano-Vacacela Universidad Nacional de Educación, Carrera de Educación Básica. Azogues-Ecuador https://orcid.org/0000-0002-2968-1351

DOI:

https://doi.org/10.56200/mentor.v5i4.13208

Keywords:

organizational climate, school management, educational leadership, assertive communication, educational institutions

Abstract

In educational institutions, organizational climate constitutes a determining factor for coexistence and teacher performance, although its understanding remains limited. The objective of this study was to analyze the influence of school leadership management on the organizational climate of a private educational institution in Cuenca, Ecuador, in order to design improvement strategies. A qualitative approach was employed, under an interpretive paradigm and a case study method, with eleven key informants. Data were collected through semi-structured interviews, participant observation, and documentary analysis, and were triangulated through emerging categories. The results showed a gap between normative principles and their appropriation in everyday dynamics, with weaknesses in communication and fragmentation across levels, despite strengths in institutional leadership and mutual respect. Based on these findings, strategies were designed around three axes: assertive communication, participatory leadership, and integration across levels. It is concluded that school leadership management has an ambivalent influence on organizational climate, making the effective appropriation of institutional normative principles essential for its strengthening.

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Author Biographies

Daniela Alexandra Duchi Gutama , Universidad Nacional de Educación. Cuenca-Ecuador

Universidad Nacional de Educación. Cuenca-Ecuador

Luis Leonardo Zambrano-Vacacela , Universidad Nacional de Educación, Carrera de Educación Básica. Azogues-Ecuador

Universidad Nacional de Educación, Carrera de Educación Básica. Azogues-Ecuador

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